Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1007-2026Class II

Philips EPIQ Ultrasound Systems (various models) used in conjunction with the X5-1c transducer REF...

Philips North America LLC / initiated 2022-07-14 / Completed / root cause: software

Philips Ultrasound, LLC began a recall of Philips EPIQ Ultrasound Systems (various models) used in conjunction with the X5-1c transducer REF: , , 795200, 795201, 795231, 795232, 795234 REF: 795117... on . FDA classified it as Class II and gives the reason as "Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer". As of , the recall status on record is Completed, and MDM tags the root cause as software.

Recall record

Recall number
Z-1007-2026
Classification
Class II
Status
Completed
Initiated
Posted
Recalling firm
Philips North America LLC
Product
Philips EPIQ Ultrasound Systems (various models) used in conjunction with the X5-1c transducer REF: , , 795200, 795201, 795231, 795232, 795234 REF: 795117, 795122
Product code
IYN System, Imaging, Pulsed Doppler, Ultrasonic
Reason for recall
Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer.
Root cause tag
software
FDA root cause
Software Design Change
Action
On July 18, 2022, Phillips issued a product notification to affected consignees. Philips ask consignees to take the following actions: 1. If the X5-1c transducer is connected to the right-most port (when viewing from the front), this problem will not occur. Please ensure your X5-1c is connected to the right-most connector until the software update (FCO79500561) has been installed. 2. Please retain this letter with your product documentation until the software update (FCO79500561) has been implemented on your system. 3. Please circulate this notice to all users of this device so that they are aware of the issue. 4. A Philips Field Service Engineer will contact you to schedule the installation of the software update to resolve this issue (reference FCO79500561).
Quantity in commerce
1,721 systems
Distribution
Worldwide - US Nationwide distribution in the states of AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY and the countries of Argentina, Australia, Belgium, Canada, Chile, Colombia, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Iran, Iraq, Ireland, Israel, Italy, Japan, Korea, Republic of Latvia, Lithuania, Morocco, Netherlands , New Zealand, Oman, Panama, Philippines, Poland, Romania, Russian Federation, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom.
Product codes and lots
Software Version Numbers: 9.0, 9.01, 9.02 795234/UDI: (01)00884838107540 795232/UDI: (01)00884838107533 795231/ UDI: (01)00884838097933 795201/UDI: (01)00884838047693 795200/ UDI: (01)00884838107441 795122/ UDI: (01)00884838097933 795117/ UDI: (01)00884838047693

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1007-2026
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1007-2026Class IICompletedVoluntary: Firm initiated