Ingenia Elition S. Product Code (REF): (1) 781357, (2) 782106, (3)782137. MR systems with SW version R11.1...
Philips North America began a recall of Ingenia Elition S. Product Code (REF): (1) 781357, (2) 782106, (3)782137. MR systems with SW version R11.1 and R12.1 on . FDA classified it as Class II and gives the reason as "The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS)". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1211-2026
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Philips North America LLC
- Product
- Ingenia Elition S. Product Code (REF): (1) 781357, (2) 782106, (3)782137. MR systems with SW version R11.1 and R12.1.
- Product code
- LNH System, Nuclear Magnetic Resonance Imaging
- Reason for recall
- The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- Philips began notification of consignees on about 12/03/2025 via mailed Urgent Medical Device Correction letter, with a corrected notification sent on about 12/18/2025. Consignees were instructed to identify if any affected units were on hand, that the systems could continue to be use in accordance with their intended use. They were asked to provide the notification to all users of the device for awareness, maintain the Urgent Medical Device Correction letter with affected systems until the software upgrade is installed, and complete and return the provided response form. A Philips representative will contact each consignee to schedule time for a Field Service Engineer (FSE) to install a software upgrade to resolve the issues beginning in January 2026 (reference FCO78100585, FCO78100620).
- Quantity in commerce
- 5 units
- Distribution
- Worldwide - US Nationwide distribution in the states of AZ, CA, CO, IL, MA, ME, MI, MN, MS, NE, NY, OH, OR, PA, SC, TN, TX, VA, VT, WA and the countries of Belgium, Canada, Denmark, France, Germany, Greece, India, Israel, Japan, Kenya, Netherlands, South Korea, Spain, Sweden, Taiwan, Thailand, United Kingdom.
- Product codes and lots
- MR systems with SW version R11.1 and R12.1. (1) Product Code (REF): 781357; UDI-DI: 00884838088108; Serial Numbers: 46002. (2) Product Code (REF): 782106; UDI-DI: 00884838098329; Serial Numbers: 46243, 46292. (3) Product Code (REF): 782137; UDI-DI: 00884838108615; Serial Numbers: 64034, 64045.
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1204-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1205-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1206-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1207-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1208-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1209-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1210-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1211-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1212-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1213-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1214-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1215-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1216-2026 | Class II | Ongoing | Voluntary: Firm initiated |
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