Z-1242-2026Class II
NAEOTOM Alpha.Pro Software applications: syngo.CT Brain Quantification syngo.CT Vessel Hyperdensities...
Siemens Medical Solutions USA, Inc. / initiated 2025-12-19 / Open, Classified / root cause: software
Siemens Medical Solutions USA, Inc began a recall of NAEOTOM Alpha.Pro Software applications: syngo.CT Brain Quantification syngo.CT Vessel Hyperdensities syngo.CT ASPECTS on . FDA classified it as Class II and gives the reason as "To remove the software applications from certain CT systems as the applications have not received FDA 510(k) clearance". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1242-2026
- Classification
- Class II
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Siemens Medical Solutions USA, Inc.
- Product
- NAEOTOM Alpha.Pro Software applications: syngo.CT Brain Quantification syngo.CT Vessel Hyperdensities syngo.CT ASPECTS
- Product code
- JAK System, X-Ray, Tomography, Computed
- Reason for recall
- To remove the software applications from certain CT systems as the applications have not received FDA 510(k) clearance.
- Root cause tag
- software
- FDA root cause
- Under Investigation by firm
- Action
- On December 19, 2025, CUSTOMER ADVISORY NOTICE letters were sent to customers. Actions to be taken: 1. Stop all use of the Applications in patient care setting. 2. Please notify and instruct all staff at your organization who need to be aware of this matter. 3. Please ensure that all users of the affected products within your organization and others who may need to be informed will receive the relevant safety information provided within this notice and will comply with the recommendations therein. 4. Please ensure that this advisory notice is retained in your product related records appropriately. Please keep this information until the corrective measures have been finalized. Actions by Siemens: Siemens Healthineers is expeditiously working to remove the Applications from your CT system(s) through a software update process. Our service organization will contact you shortly to arrange a date to perform this corrective action. Please feel free to contact our service organization at 1-800-888-7436 if you have any questions.
- Quantity in commerce
- 2 units
- Distribution
- Worldwide distribution - US Nationwide and the countries of Canada, Costa Rica, India, Israel.
- Product codes and lots
- Material Number: 10191100; UDI-DI: 04068151014655; Serial Numbers: 258043, 258055;
Enforcement reports
One row per recalled product line| Recall number | Class | Status | Voluntary or mandated | Report date | Classified |
|---|---|---|---|---|---|
| Z-1239-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1240-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1241-2026 | Class II | Ongoing | Voluntary: Firm initiated | ||
| Z-1242-2026 | Class II | Ongoing | Voluntary: Firm initiated |
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