Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1947-2026Class I

AIDBAGs are first aid kits of convenience composed of individually labeled devices designed as specialty...

North American Rescue LLC. / initiated 2026-03-27 / Open, Classified / root cause: design

North American Rescue LLC. began a recall of AIDBAGs are first aid kits of convenience composed of individually labeled devices designed as specialty first aid kits designed for the appropriate level... on . FDA classified it as Class I and gives the reason as "Kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that has been recalled for an issue with the software design of the E-5 Error Code where the meter displays an E-5 error code for a...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as design.

Recall record

Recall number
Z-1947-2026
Classification
Class I
Status
Open, Classified
Initiated
Posted
Recalling firm
North American Rescue LLC.
Product
AIDBAGs are first aid kits of convenience composed of individually labeled devices designed as specialty first aid kits designed for the appropriate level provider to evaluate and treat patients at the point-of-injury / point-of-illness. The original manufacturer labeling, including single use indications, is maintained for each device, which may be used independently and at different times. These specific kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that were recalled as part of RES 98317 with (510(k): K140100).
Product code
LRR First Aid Kit With Drug
Reason for recall
Kits contain the McKesson TRUE Metrix PRO Professional Monitoring Blood Glucose System that has been recalled for an issue with the software design of the E-5 Error Code where the meter displays an E-5 error code for a very high blood glucose event (> 600 mg/dL) or when there is a test strip error, which can lead to operator confusion when evaluating patients and a delay in appropriate treatment. This is a downstream recall of Trividia Health Class I, Recall Event ID 98317.
Root cause tag
design
FDA root cause
Component design/selection
Action
On 3/27/2026, correction notices were emailed to customers asking them to take the following actions: For Health Care Professions: Notify your providers and patients who use the products. You may use the customer notice on page 5. For Multiple Patient Facilities: Please post the notice provided on page 6 in areas where the Products are stored within your facility to notify personnel of this labeling correction. For People with Diabetes: Follow the updated E-5 error code instructions in the notice on page 5. This correction should be carried out to the user level. If you have further distributed this product, notify them of this correction. Your notification may be enhanced by including this correction notification letter. Customers with questions can contact Trividia Health Customer Care at 1-888-835-2723, Monday-Friday 8AM-8PM EST (excluding holidays) or email. For links to the updated Owner's Booklets and help resources visit www.trividiahealth.com [email protected] The notice provides email www.NARercue.com
Quantity in commerce
21
Distribution
US: CA, WA
Product codes and lots
Kit REF/UDI-DI/Lot: 85-4661/00842209132089/85-4661122024; 85-4742/00842209133536/85-4742123024. Meter: UDI-DI: 20612479197217, all lots.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1947-2026
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1947-2026Class IOngoingVoluntary: Firm initiated