Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1953-2026Class II

Philips Achieva 3.0T with MR Elastography (MRE). 1. Model Number (REF): 781278

Philips North America LLC / initiated 2026-04-14 / Open, Classified / root cause: software

Philips North America began a recall of Philips Achieva 3.0T with MR Elastography (MRE). 1. Model Number (REF): 781278 on . FDA classified it as Class II and gives the reason as "The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-1953-2026
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Philips North America LLC
Product
Philips Achieva 3.0T with MR Elastography (MRE). 1. Model Number (REF): 781278.
Product code
LNH System, Nuclear Magnetic Resonance Imaging
Reason for recall
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Root cause tag
software
FDA root cause
Under Investigation by firm
Action
Philips Medical notified consignees on about 04/14/2026 via letter. Consignees were made aware of the issue, affected units, and instructed to continue to use MDE as per established guidelines, manually update the scan protocol settings according to the directions provided to prevent the issue from occurring, and continue using the systems in accordance with their intended use. Consignees were also instructed to circulate the notice to all users for awareness, retain the Urgent Medical Device letter with affected systems until the software upgrade is installed and complete and return the provided response form.
Quantity in commerce
1 unit
Distribution
Worldwide - US Nationwide and the countries of Argentina, Australia, Bangladesh, Belgium, Brazil, Canada, Chile, Cuba, Cyprus, Denmark, Ecuador, Egypt, France, Germany, Greece, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Italy, Japan, Kenya, Lebanon, Lithuania, Malta, Mexico, Myanmar, Netherlands, Pakistan, Palestine, Peru, Poland, Portugal, Russian Fed., Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Kingdom.
Product codes and lots
1. Model Number (REF): 781278. UDI: (01)00884838004139(21)38103. Serial Numbers: 38103.

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-1953-2026
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-1951-2026Class IIOngoingVoluntary: Firm initiated
Z-1952-2026Class IIOngoingVoluntary: Firm initiated
Z-1953-2026Class IIOngoingVoluntary: Firm initiated
Z-1954-2026Class IIOngoingVoluntary: Firm initiated
Z-1955-2026Class IIOngoingVoluntary: Firm initiated
Z-1956-2026Class IIOngoingVoluntary: Firm initiated
Z-1957-2026Class IIOngoingVoluntary: Firm initiated
Z-1958-2026Class IIOngoingVoluntary: Firm initiated
Z-1959-2026Class IIOngoingVoluntary: Firm initiated
Z-1960-2026Class IIOngoingVoluntary: Firm initiated
Z-1961-2026Class IIOngoingVoluntary: Firm initiated
Z-1962-2026Class IIOngoingVoluntary: Firm initiated
Z-1963-2026Class IIOngoingVoluntary: Firm initiated
Z-1964-2026Class IIOngoingVoluntary: Firm initiated
Z-1965-2026Class IIOngoingVoluntary: Firm initiated
Z-1966-2026Class IIOngoingVoluntary: Firm initiated
Z-1967-2026Class IIOngoingVoluntary: Firm initiated
Z-1968-2026Class IIOngoingVoluntary: Firm initiated
Z-1969-2026Class IIOngoingVoluntary: Firm initiated