Z-2734-2026Class II

Papablic Replacement Brush Heads. Model Number: PAPA317AA

Name: Z-2734-2026 Papablic Replacement Brush Heads. Model Number: PAPA317AA
Creator: Papablic Inc
Published: 2026-05-21
License: https://open.fda.gov/license/

Papablic Inc / initiated 2026-05-21 / Open, Classified / root cause: design

FDA source

Papablic Inc began a recall of Papablic Replacement Brush Heads. Model Number: PAPA317AA on 2026-05-21. FDA classified it as Class II and gives the reason as "Potential for brush heads to break". As of 2026-09-10, the recall status on record is Open, Classified, and MDM tags the root cause as design.

Recall record

Recall number: Z-2734-2026
Classification: Class II
Status: Open, Classified
Initiated: 2026-05-21
Posted: 2026-07-15
Recalling firm: Papablic Inc
Product: Papablic Replacement Brush Heads. Model Number: PAPA317AA.
Product code: JEQ Toothbrush, Powered
Reason for recall: Potential for brush heads to break.
Root cause tag: design
FDA root cause: Device Design
Action: Papablic notified their direct customer on about 05/21/2026, who then notified users on about 06/04/2026 electronically. Consignees were instructed of the issue and to immediately stop using the affected replacement brush heads and dispose of them in household trash. Customers will not be required to return the affected product to the firm. The letter provided directs users to Papablic's website where they can file their claim and acknowledge the notification. Customers will be asked to provide proof of purchase and/or product identification information, such as order number, product model, batch code/date code, and photos if available, to confirm eligibility. Eligible customers will be offered a free replacement with updated product or a refund, as applicable.
Quantity in commerce: 13,400 packs
Distribution: US Nationwide distribution.
Product codes and lots: Model Number: PAPA317AA; Amazon FNSKU: X0040USQ0N; Lot Numbers: PS2509A01, PS2511A01, PS2512A01; Date Codes: 2509, 2511, 2512. The recalled product is limited to PAPA317AA replacement brush head packs bearing the above lot numbers/date codes. Products with other lot numbers/date codes are not included in this recall.

Enforcement reports

One row per recalled product line

FDA enforcement reports joined to recall event Z-2734-2026
Recall number	Class	Status	Voluntary or mandated	Report date	Classified
Z-2733-2026	Class II	Ongoing	Voluntary: Firm initiated	2026-07-22	2026-07-15
Z-2734-2026	Class II	Ongoing	Voluntary: Firm initiated	2026-07-22	2026-07-15

Product code JEQ

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)