Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2640-2026Class II

Cyberknife Treatment Deliver System equipped with the Xchange Robotic Collimator Changer; Linear Accelerator

Accuray Incorporated / initiated 2026-06-16 / Open, Classified / root cause: software

Accuray Incorporated began a recall of Cyberknife Treatment Deliver System equipped with the Xchange Robotic Collimator Changer; Linear Accelerator on . FDA classified it as Class II and gives the reason as "In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room...". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-2640-2026
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Accuray Incorporated
Product
Cyberknife Treatment Deliver System equipped with the Xchange Robotic Collimator Changer; Linear Accelerator
Product code
IYE Accelerator, Linear, Medical
Reason for recall
In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room control pendant, the collimator may release and fall from the housing.
Root cause tag
software
FDA root cause
Software design
Action
Accuray issued am Urgent Field Safety Notice to it consignees via hand delivered letter on 6/16/2026. The notice explained the issue, potential risk to health and provided the following safety instructions: "This condition may occur during collimator housing drop off or pick up while the collimator housing is positioned over the Xchange table. The system will interlock, stop motion, and display a message at the operator console to contact service. If an interlock occurs: (1) remove the patient from the treatment room before troubleshooting, (2) do not initiate treatment robot motion from the in-room control pendant, and (3) contact Accuray Service to safely release the collimator housing." Accuray is correcting the instruments. For questions, please contact Accuray Customer Support by phone or email, using the Service Request form available at http://www.accuray.com/service-requests.
Quantity in commerce
48 units
Distribution
Worldwide distribution - US Nationwide and the countries of China, Colombia, Czech Republic, France, Hong Kong, Japan, Korea, Republic of, Latvia, Mexico, Myanmar, Saudi Arabia, Taiwan, Turkey, Ukraine.
Product codes and lots
All systems prior with software version 11X that utilize the Exchange Table

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2640-2026
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2640-2026Class IIOngoingVoluntary: Firm initiated