Z-3285-2026
Positron Emission Tomography and Computed Tomography System, Model: uMI Panorama GS with software
Shanghai United Imaging Healthcare Co., Ltd. / initiated 2026-08-11 / Open, Classified
Recall record
- Recall number
- Z-3285-2026
- Status
- Open, Classified
- Initiated
- Posted
- Recalling firm
- Shanghai United Imaging Healthcare Co., Ltd.
- Product
- Positron Emission Tomography and Computed Tomography System, Model: uMI Panorama GS with software
- Product code
- KPS System, Tomography, Computed, Emission
- Reason for recall
- Positron emission tomography and computed tomography x-ray systems have a software problem when Split or Local function is enabled, and multiple RIS exams are merged into a single study, that prevents patient images from being visible on the Patient Administration interface, which may result in the need for rescans.
- FDA root cause
- Software design
- Action
- On 8/11/2026, correction notices were emailed to customers informing them that software will be released to resolve the software problem. Customers were asked to do the following: When using the Study Split function, follow the requirements below: 1) Temporarily disable the "Study Split" function. Navigate to the system configuration interface and uncheck the "Auto Study Split" option. 2) If the "Study Split" function is clinically necessary, open the system configuration interface and select "Split on PACS" instead of "Split on Local". 3) When "Auto study split" is checked, ensure that PACS (Picture Archiving and Communication System) is configured on site and auto-archive is enabled. 4) If images are found to be missing on the PA interface, immediately verify whether the corresponding image data exists in the PACS. a) If images exist in PACS: They can be retrieved from PACS for review. b) If images do not exist in PACS: Contact the firm's service engineer for assistance. For further questions, contact firm service engineer or call firm Customer Contact Center at (855) 221-1552 or 832-699-2799
- Quantity in commerce
- 3
- Distribution
- US Nationwide distribution in the states of CA, PR, UT, WV, ND, NE, NC, TX, ID, LA, MT, FL, CO, IN, KY, AL, OH, MI, IA, MO, NY, NV, TN, WV, SC, WI, IL, MS, MA, NJ.
- Product codes and lots
- UDI-DI: 06971576832187. Serial Number: 11MIP00007/R001.17.5.1785268, 11MIP00009/R001.18.2.1967222, 11MIP00010/R001.18.2.1967222
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