Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0047-04

Brand name: Olympus ImageManager Software, Versions 6.0 through 6.4.1 (excluding version 6.3.8) Common name...

OLYMPUS Corporation of the Americas / initiated 2003-08-19 / Terminated / root cause: software

Olympus America Inc. began a recall of Brand name: Olympus ImageManager Software, Versions 6.0 through 6.4.1 (excluding version 6.3.8) Common name: Medical image storage device. Class I, 510 (k)... on . The reason FDA records is "Software malfunction; potential for simultaneous cross-linking of exam images to another patient's file". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0047-04
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
OLYMPUS Corporation of the Americas
Product
Brand name: Olympus ImageManager Software, Versions 6.0 through 6.4.1 (excluding version 6.3.8) Common name: Medical image storage device. Class I, 510 (k) exempt. (NOTE: any ImageManager Software sold as a stand-alone system is not impacted by this software malfunction since no opportunity exists for any image cross-linking. It is a condition of the software malfunction that the observed image crosslink results from the collision of data files from two separate ImageManager computers.)
Product code
LMB Device, Digital Image Storage, Radiological
Reason for recall
Software malfunction; potential for simultaneous cross-linking of exam images to another patient's file.
Root cause tag
software
FDA root cause
Other
Action
OAI sent "Urgent-Device Correction" letters, dated 8/19/03, to the end users, explaining the software malfunction. The letter also provided specific instructions to the end users until the software fix is installed. For technical assistance, users can contact OAI's Technical Assistance Center 1-800-848-9024. Accompanying the letter is a questionnaire to be completed by the end users & returned to OAI for scheduling an appointment to visit the facility to install the software fix.
Quantity in commerce
1014
Distribution
Medical facilities (end users) nationwide and Puerto Rico, plus 5 foreign accounts located in Canada, Mexico, Ecuador and Chile.
Product codes and lots
Versions 6.0 through 6.4.1 (excluding version 6.3.8)