Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0203-2007

Access Point Medical Canes, Quad Cane, Medium Base (Gold, Chrome), Product Code CN11050, packaged 10/case...

Access Point Medical, LLC / initiated 2006-03-10 / Terminated

Access Point Medical LLC began a recall of Access Point Medical Canes, Quad Cane, Medium Base (Gold, Chrome), Product Code CN11050, packaged 10/case. The responsible firm on the label is Access Point... on . The reason FDA records is "The canes were made of unacceptable materials and could break". As of , the recall status on record is Terminated.

Recall record

Recall number
Z-0203-2007
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Access Point Medical, LLC
Product
Access Point Medical Canes, Quad Cane, Medium Base (Gold, Chrome), Product Code CN11050, packaged 10/case. The responsible firm on the label is Access Point Medical, St. Louis, MO.
Product code
IPS Cane
Reason for recall
The canes were made of unacceptable materials and could break
FDA root cause
Other
Action
The firm began making telephone calls and issuing recall letters dated 3/9/06 via UPS on 3/10/06. The telephone call explained the reason for recall and notified the customer they would be receiving a letter requesting return of the canes. The letter additionally notified the customer the recall was to be affected to the retail level. A customer response form was enclosed. The firm issued a second recall letter dated 12/22/06 via registered mail on 12/26/06 explaining the reason for recall, pointing out the hazard involved with the use of the recalled canes, and requesting they cease sales of the product. The letter requested they notify their customers of the recall and to post the enclosed recall placard where it can be seen by returning customers. Recall instructions were enclosed outlining step-by-step instructions for their customer to follow, including destroying the canes on site. A Customer Response Form was also enclosed. The firm issued a third letter dated 1/11/07 via regular mail which included a corrected placard because the product code numbers were incorrect in the placard included with the letter dated 12/22/06. The customers were instructed to discard the previous placard.
Quantity in commerce
47/10-cane cases
Distribution
Nationwide.
Product codes and lots
All canes bearing the model number.