Z-0205-2007
Access Point Medical Canes, Quad Cane, Large Base - Gold, Product Code CN11070B, and Large Base - Chrome...
Access Point Medical, LLC / initiated 2006-03-10 / Terminated
Access Point Medical LLC began a recall of Access Point Medical Canes, Quad Cane, Large Base - Gold, Product Code CN11070B, and Large Base - Chrome, Product Code CN11070C, both packaged 6/case. The... on . The reason FDA records is "The canes were made of unacceptable materials and could break". As of , the recall status on record is Terminated.
Recall record
- Recall number
- Z-0205-2007
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Access Point Medical, LLC
- Product
- Access Point Medical Canes, Quad Cane, Large Base - Gold, Product Code CN11070B, and Large Base - Chrome, Product Code CN11070C, both packaged 6/case. The responsible firm on the label is Access Point Medical, St. Louis, MO.
- Product code
- IPS Cane
- Reason for recall
- The canes were made of unacceptable materials and could break
- FDA root cause
- Other
- Action
- The firm began making telephone calls and issuing recall letters dated 3/9/06 via UPS on 3/10/06. The telephone call explained the reason for recall and notified the customer they would be receiving a letter requesting return of the canes. The letter additionally notified the customer the recall was to be affected to the retail level. A customer response form was enclosed. The firm issued a second recall letter dated 12/22/06 via registered mail on 12/26/06 explaining the reason for recall, pointing out the hazard involved with the use of the recalled canes, and requesting they cease sales of the product. The letter requested they notify their customers of the recall and to post the enclosed recall placard where it can be seen by returning customers. Recall instructions were enclosed outlining step-by-step instructions for their customer to follow, including destroying the canes on site. A Customer Response Form was also enclosed. The firm issued a third letter dated 1/11/07 via regular mail which included a corrected placard because the product code numbers were incorrect in the placard included with the letter dated 12/22/06. The customers were instructed to discard the previous placard.
- Quantity in commerce
- 63/6-cane cases
- Distribution
- Nationwide.
- Product codes and lots
- All canes bearing the model number.
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