Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0891-2007

GE Healthcare CIC Pro Clinical Information Center, Central Station, Software Version 4.1. , GE Medical...

GE Medical Systems Information Technologies, Inc. / initiated 2007-01-24 / Terminated / root cause: software

General Electric Medical Systems Information Technology began a recall of GE Healthcare CIC Pro Clinical Information Center, Central Station, Software Version 4.1. , GE Medical Systems Information Technologies, Inc., 8200 W. Tower... on . The reason FDA records is "Alarm and Reboot problems: Two separate issues could occur with the CIC Pro system when used with Telemetry. Each issue occurs in software version v4.1 only; A) the system may experience a loss of audible alarms when...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0891-2007
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
GE Medical Systems Information Technologies, Inc.
Product
GE Healthcare CIC Pro Clinical Information Center, Central Station, Software Version 4.1. , GE Medical Systems Information Technologies, Inc., 8200 W. Tower Ave. Milwaukee, Wisconsin USA. (System hardware consists of a processing unit and a monitor)
Product code
DSI Detector And Alarm, Arrhythmia
Reason for recall
Alarm and Reboot problems: Two separate issues could occur with the CIC Pro system when used with Telemetry. Each issue occurs in software version v4.1 only; A) the system may experience a loss of audible alarms when operating system memory resources reach 170MB and/or B) the system may intentionally or unexpectedly reboot .
Root cause tag
software
FDA root cause
Other
Action
GE Healthcare sent a certified letter titled "Urgent Medical Device Correction" to customers on 3/13/07 that explained the short and long term solutions and that the company would be providing a software update that will rectify the issue specific to CIC Pro v4.1 software.
Quantity in commerce
5,190 Units
Distribution
Nationwide
Product codes and lots
All serial numbers of Software Version 4.1