Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1212-2007

The Pinnacle3 Radiation Therapy Planning (RTP) system and its associated software; composed of several...

Philips North America LLC / initiated 2007-08-21 / Terminated / root cause: software

Philips Nuclear Medicine, Inc. began a recall of The Pinnacle3 Radiation Therapy Planning (RTP) system and its associated software; composed of several modules including the core Pinnacle3 functionality... on . The reason FDA records is "Incorrect Absolute Marking Coordinates when used with PQ-Series scanners due to a software malfunction". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1212-2007
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
The Pinnacle3 Radiation Therapy Planning (RTP) system and its associated software; composed of several modules including the core Pinnacle3 functionality, Syntegra (TM), P3IMRT, P3MD and AcQSim3 (TM). The Pinnacle3 RTP system is composed of a Sun UNIX workstation (or UNIX-complaint computer) running the Solaris operating system and software, and a UNIX terminal emulation package on a personal computer, which allows the user to enter patient data into the system, use that data to construct a plan for radiation therapy, and evaluate the plan- Philips Medical Systems-Model #9200-0652A-ENG, 9200-0700A-ENG, 9200-0700B-ENG, 9200-0700C-ENG (with software versions 7.6C, 8.0d and 8.0h)
Product code
MUJ System, Planning, Radiation Therapy Treatment
Reason for recall
Incorrect Absolute Marking Coordinates when used with PQ-Series scanners due to a software malfunction
Root cause tag
software
FDA root cause
Other
Action
All customers will receive an August 21, 2007, Customer Advisory Notification letter notifying them of the issue and the steps required to avoid the issue. Return receipts will be tracked. This is a short-term fix, a long term software fix will be issued shortly by the firm.
Quantity in commerce
1,407
Distribution
Worldwide Distribution; USA including states of AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MT, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, and WI and Country of CANADA
Product codes and lots
Pinnacle3 Version 7.6c Software Kit Model #9200-0652A-ENG;Pinnacle3 Version 8.0d Software Kit Model #9200-0700A-ENG;Pinnacle3 Version 8.0d p 1 Software Kit Model #9200-0700B-ENG;Pinnacle3 Version 8.0h Software Kit Model #9200-0700C-ENG