Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1243-2007

Cerner Millennium RadNet Auto Launch Study and Auto Launch Report software functionalities

Cerner Corporation / initiated 2007-08-23 / Terminated / root cause: software

Cerner Corp began a recall of Cerner Millennium RadNet Auto Launch Study and Auto Launch Report software functionalities on . The reason FDA records is "Defects in the Auto Launch functionality make it possible for a mismatch of patient data". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1243-2007
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Cerner Corporation
Product
Cerner Millennium RadNet Auto Launch Study and Auto Launch Report software functionalities.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Defects in the Auto Launch functionality make it possible for a mismatch of patient data.
Root cause tag
software
FDA root cause
Software design
Action
The recalling firm initiated recall via telephone on 8/23/07 to their customers who had the 2007 version in their production environment, explained the reason for recall, and informed them they should turn off the affected functionality. The firm posted details of the situation on their website in two different documents (referred to as a Priority Review Flash), one dated 8/29/07 and the other dated 8/31/07. The 8/31/07 document was also mailed to their customers via certified mail on 9/4/07. The corrected software (EP28822 ver.1) was made available to the firm's clients on 9/7/07 via their website. Beginning 9/18/07, workarounds were discussed via telephone with the clients who had downloaded the software correction which contained a new bug that affected the dictation file. A new software correction to fix the dication file problem was posted on the recalling firm's website on 9/28/07 for clients to download and validate. A Priority review Flash #PR07-0176-2 client notification dated 10/4/07 was also posted on their website and mailed via certified mail return receipt.
Quantity in commerce
Downloaded by 9 customers nationwide.
Distribution
Distribution was made to health care facilities located in LA, MO, NJ, MS, MI, NE, ND, and AR.
Product codes and lots
Radiology 2007 Cumulative Production Package 25143