Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0182-2008

Clarisonic Skin Care System - A hand held cleansing device for the skin. The Unit comes with a charger cradle...

Pacific Bioscience Lab, Inc. / initiated 2007-07-03 / Terminated / root cause: design

Pacific Bioscience Lab, Inc. began a recall of Clarisonic Skin Care System - A hand held cleansing device for the skin. The Unit comes with a charger cradle for charging the device. Pacific Bioscience... on . The reason FDA records is "Overheating: The handle or charger/cradle can overheat, melting the plastic, which potentially can lead to smoke and fire and has caused mild user burns". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-0182-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Pacific Bioscience Lab, Inc.
Product
Clarisonic Skin Care System - A hand held cleansing device for the skin. The Unit comes with a charger cradle for charging the device. Pacific Bioscience Laboratories, Inc., 13222 SE 30th St., Bellevue, WA 98005
Product code
FLG Cleaner, Ultrasonic, Medical Instrument
Reason for recall
Overheating: The handle or charger/cradle can overheat, melting the plastic, which potentially can lead to smoke and fire and has caused mild user burns.
Root cause tag
design
FDA root cause
Device Design
Action
On August 30, 2007, the firm issued a press statement via PR Newswire and The Associated Press. They also posted a Recall Notice on their website (www.Clarisonic.com) requesting consumers to return their affected products for an exchange. All retailers and professional resellers were notified by telephone, E mail and/or letter and asked to return unsold inventory, as well as, post the provided point of sales notices and send provided post cards to known customers requesting exchange of recalled product. All users can contact the firm via the website or by phone at 1-866-378-7360 (6 am-6pm, M-F, Pacific Time) to arrange for the device exchange.
Quantity in commerce
97,500
Distribution
Worldwide Distribution - including USA and countries of Japan and Canada. Units were distributed to retailers and professional skin care clinics throughout the USA. In addition, units were distributed to one distributor in Japan and to 4 clinics in Canada.
Product codes and lots
All codes prior to 07177xx. (June 26, 2007). Lot codes are as follows: YYDDDxx, where DDD is the ordinal date. Handle codes are clearly printed on the bottom of the handle. All codes lot codes after, and including 07177xx are not subject to recall, and are followed by a "T" or "J" for ease in identification