Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0676-2008

Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with...

Philips North America LLC / initiated 2007-09-28 / Terminated / root cause: software

Phillips Nuclear Medicine began a recall of Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with Precedence SPECT/CT System and all CT EBW... on . The reason FDA records is "Incorrect Measurement: The firm discovered a software defect in Cardiac and Pulmonary Viewer software application options used in the Precedence CT Sub-System. The defect causes incorrect measurements in derived images...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0676-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with Precedence SPECT/CT System and all CT EBW workstations using software version 3.5. Philips Nuclear Medicine, Milpitas, CA 95035
Product code
KPS System, Tomography, Computed, Emission
Reason for recall
Incorrect Measurement: The firm discovered a software defect in Cardiac and Pulmonary Viewer software application options used in the Precedence CT Sub-System. The defect causes incorrect measurements in derived images which are zoomed and saved in a batch file.
Root cause tag
software
FDA root cause
Software design
Action
A Customer Advisory Notification was mailed to affected consignees on September 28, 2007. The firm informed consignees that incorrect measurement can occur when the Cardiac Viewer or Pulmonary Viewer is used to zoom and save derived images in batch files. The firm provided instructions for operators to prevent incorrect measurements. Phillips is currently investigating methods to correct this issue and will provide updates, free of charge, when they become available. If you have questions concerning this recall, please contact Phillips Medical at 1-800-722-9377, (option5: Diagnostic Imaging, option 5:NM).
Quantity in commerce
19
Distribution
Worldwide Distribution --- USA including states of FL, NY, VT, MD, TX, and MO and country of Canada.
Product codes and lots
Model Numbers: 2169-3000A/453560250851;  2169-3001A/453560250861;  2169-3002A/453560253551; and  2169-3003A/453560253561