Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0327-2008

Actiwatch 16, Basic Startup pkg 198-1010-00; and Actiwatch 64, Basic Startup pkg Part Number 198-1000-00

Mini-Mitter Co., Inc. / initiated 2007-06-27 / Terminated / root cause: software

Mini-Mitter Company, Inc. began a recall of Actiwatch 16, Basic Startup pkg 198-1010-00; and Actiwatch 64, Basic Startup pkg Part Number 198-1000-00 on . The reason FDA records is "Communication Failure: the devices have a memory chip that has a limited number of read/write cycles which can trigger set up information and/or subject information anomalies or intermittent communication annomalies. If...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0327-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Mini-Mitter Co., Inc.
Product
Actiwatch 16, Basic Startup pkg 198-1010-00; and Actiwatch 64, Basic Startup pkg Part Number 198-1000-00.
Product code
M
Reason for recall
Communication Failure: the devices have a memory chip that has a limited number of read/write cycles which can trigger set up information and/or subject information anomalies or intermittent communication annomalies. If left unaddressed, the issues can lead to permanent communication failure.
Root cause tag
software
FDA root cause
Software design
Action
A Voluntary Medical Device Recall letter dated June 26, 2007. The recall letter will instruct the customers to 1) fill out a business reply form to confirm contact information and devices serial numbers in their possession. Then FAX this info back immediately to Stericycle or Mini-Mitter. 2) Refer to the work scheduled rework date reserved for them and noted in their recall notification letter and return the device for service at that time; and 3) Package the device appropriately, insure it and return it via UPS using the provided UPS shipping label. Product returned to Mini-Mitter will be quarantined, decontaminated, and repaired. Min-Mitter will rework all the devices returned. Each will have a new memory chip installed, be re-calibrated, retested, and have a new battery installed if required. Min-Mitter will provide a new one year warranty.
Quantity in commerce
15
Distribution
Worldwide
Product codes and lots
Serial Numbers: V960700, V960703, V960735, V960739, V960740, V960864, V960865, V960866, V960868, V960869, V960870, V961013, V961014, V961015, and V960659.