Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0570-2008

BD Biosciences MultiSET Flow Cytometry Software Versions 2.1, 2.1.1, and 2.2 with OS X operating systems, BD...

Becton, Dickinson and Company, BD Biosciences / initiated 2007-09-06 / Terminated / root cause: software

BD Biosciences began a recall of BD Biosciences MultiSET Flow Cytometry Software Versions 2.1, 2.1.1, and 2.2 with OS X operating systems, BD Biosciences, San Jose, CA 95131 on . The reason FDA records is "Inaccurate results: Software error results in inaccurate display result statistics. If the user adjusts the lymph gate or attractors in the Lab Report view without using the Manual Gate function (as described in the...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0570-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Becton, Dickinson and Company, BD Biosciences
Product
BD Biosciences MultiSET Flow Cytometry Software Versions 2.1, 2.1.1, and 2.2 with OS X operating systems, BD Biosciences, San Jose, CA 95131.
Product code
GKZ Counter, Differential Cell
Reason for recall
Inaccurate results: Software error results in inaccurate display result statistics. If the user adjusts the lymph gate or attractors in the Lab Report view without using the Manual Gate function (as described in the system manual), the statistic results will not be updated to match the adjusted gate.
Root cause tag
software
FDA root cause
Software design
Action
Becton Dickinson sent an Important Product Information letter by mail on 09/14/2007 informing customers of the need to follow the instructions for adjusting the lymph gate or attractors. The next software revision will alleviate this limitation.
Quantity in commerce
1136 units
Distribution
Worldwide Distribution - USA, Belgium, Brazil, Peru, Singapore, Canada, Jamaica, Chile, Ecuador, Hong Kong-China, Thailand, Mexico, Venezuela, Barbados, Philippines, Puerto Rico, Guatemala, Japan, Uruguay, Argentina, China, Trinidad and Tobago, Honduras, Australia, New Zealand, and India.
Product codes and lots
Software Versions 2.1, 2.1.1, and 2.2 with OS X operating systems.