Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0732-2008

Siemens Syngo Imaging System with VB30A version of software. Model Number: 10014063, Siemans Medical...

Siemens Medical Solutions USA, Inc. / initiated 2007-11-27 / Terminated / root cause: software

Siemens Medical Solutions USA, Inc began a recall of Siemens Syngo Imaging System with VB30A version of software. Model Number: 10014063, Siemans Medical Solutions, Malvern, PA 19355 on . The reason FDA records is "Inconsistent data - A buffer overflow may occur between information system and picture system if the system experiences a high load. (e.g. RIS/PACS communication is unusally high)". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0732-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Medical Solutions USA, Inc.
Product
Siemens Syngo Imaging System with VB30A version of software. Model Number: 10014063, Siemans Medical Solutions, Malvern, PA 19355
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Inconsistent data - A buffer overflow may occur between information system and picture system if the system experiences a high load. (e.g. RIS/PACS communication is unusally high)
Root cause tag
software
FDA root cause
Software design
Action
The recalling firm issued a Customer Safety Advisory, via certified mail. to the affected customers on 11/27/07. The letter informs the customer of the issue and also provides instruction to detect and avoid its occurrence. In addition, the firm is developing a software update to correct the issue, which will be installed on the affected systems when it is released.
Quantity in commerce
10 units
Distribution
Nationwide Distribution, including states of AL, MO, NC, NY, OH, OR, TN, and TX.
Product codes and lots
Serial Numbers: 1005, 1065, 1076, 1112, 1202, 1242, 1269, 1278, 1279, and 1282.