Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1529-2008

Cytomics FC 500 Flow Cytometry System with Data Innovations Instrument Manager, Part Numbers 626553 and...

Siemens Healthcare Diagnostics Inc. / initiated 2007-08-20 / Terminated / root cause: software

Beckman Coulter Inc began a recall of Cytomics FC 500 Flow Cytometry System with Data Innovations Instrument Manager, Part Numbers 626553 and 6605628 A system for the qualitative and quantitative... on . The reason FDA records is "Labeling provided by two integrated software systems are not clear enough to avoid potential demographic and sample type mismatches under certain conditions". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1529-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Healthcare Diagnostics Inc.
Product
Cytomics FC 500 Flow Cytometry System with Data Innovations Instrument Manager, Part Numbers 626553 and 6605628 A system for the qualitative and quantitative measurement of biological and physical properties of cells and other particles.
Product code
GKZ Counter, Differential Cell
Reason for recall
Labeling provided by two integrated software systems are not clear enough to avoid potential demographic and sample type mismatches under certain conditions.
Root cause tag
software
FDA root cause
Software design
Action
A Product Corrective Action (PCA) letter, dated August 16, 2007, informed the customers that the User documentation and Online Help for the FC500 with Data Innovations lnstrument Manager are not clear enough to avoid potential demographic and sample type mismatches under certain conditions. The letter asks the customers to share the information with their laboratory staff and retain the notification as part of their laboratory Quality System documentation. They are also to review all sample identification, demographics, data and results before reporting results out. A response form is included. Questions and concerns regarding the notification should be directed to Beckman Coulter Customer Service at 1-800-526-7694.
Quantity in commerce
141 units
Distribution
Worldwide Distribution --- including USA and country of Canada.
Product codes and lots
All Software Versions