Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1530-2008

BD FACSDiva Software v6.0 and 6.1 with the HP XW4400 Computer System Model/Catalog number 642685 Software is...

Becton, Dickinson and Company, BD Biosciences / initiated 2007-12-21 / Terminated / root cause: software

BD Biosciences began a recall of BD FACSDiva Software v6.0 and 6.1 with the HP XW4400 Computer System Model/Catalog number 642685 Software is used to simplify acquisition of flow cytometry data on . The reason FDA records is "Values might not update in statistics views after certain functions are performed in a worksheet". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1530-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Becton, Dickinson and Company, BD Biosciences
Product
BD FACSDiva Software v6.0 and 6.1 with the HP XW4400 Computer System Model/Catalog number 642685 Software is used to simplify acquisition of flow cytometry data.
Product code
GKZ Counter, Differential Cell
Reason for recall
Values might not update in statistics views after certain functions are performed in a worksheet.
Root cause tag
software
FDA root cause
Software design
Action
The firm issued an Important Product Information notification letter on 12/21/2007. The letter instructs users to reload data by closing and reopening an experiment before reporting results in order to determine if their statistics have been impacted. They are asked to fill out and return a form pertaining to this problem. BD Biosciences will release a version of BD FACSDiva software to correct this problem. The letter also stated that BD Biosciences rep will contact the users when the new software is available. User are asked to contact BD Customer Support Center at 1-877-232-8995 if they have any additional questions.
Quantity in commerce
74 units
Distribution
Nationwide Distribution.
Product codes and lots
Material numbers 338960, 338962, and 339473