Z-1138-2008
syngo US Workplace Picture Archiving and Communication System, software version 2.0, Siemens Medical...
Siemens Medical Solutions USA, Inc. / initiated 2007-12-06 / Terminated / root cause: software
Siemens Medical Solutions USA, Inc. began a recall of syngo US Workplace Picture Archiving and Communication System, software version 2.0, Siemens Medical Solutions, Inc., Mountain View, CA 94043 on . The reason FDA records is "Inaccurate results: A software bug may cause inaccurate wall motion abnormality scoring results to be displayed". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1138-2008
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Siemens Medical Solutions USA, Inc.
- Product
- syngo US Workplace Picture Archiving and Communication System, software version 2.0, Siemens Medical Solutions, Inc., Mountain View, CA 94043
- Product code
- LLZ System, Image Processing, Radiological
- Reason for recall
- Inaccurate results: A software bug may cause inaccurate wall motion abnormality scoring results to be displayed.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- Siemens Medical Solutions sent an Urgent Medical Device Notification letter, dated November 2007, to its consignees. The letter described action required by users, and that Siemens will contact the user with a new software version correcting this error. A field correction to update software is planned to be underway, designated to start on 12/21/2007, and the correction is expected to be completed within 45 days.
- Quantity in commerce
- 17 units
- Distribution
- Worldwide Distribution: South Korea, Malaysia, Lithuania and China, and 1 unit to New Jersey in the USA.
- Product codes and lots
- Material number: 10035829, serial numbers: 250576, 260044, 260049, 260016, 250533, 250548, 250544, 250545, 250591, 250595, 250617, 700464562, 700465913, 700465914, 250565, 250557, and 250556.
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