Z-1242-2008
Agfa Heartlab Cardiovascular Results Management Product: Versions 2.03 and 2.04. Heartlab, Inc., Westerly...
AGFA Healthcare Corp. / initiated 2007-07-27 / Terminated / root cause: software
AGFA Corp. began a recall of Agfa Heartlab Cardiovascular Results Management Product: Versions 2.03 and 2.04. Heartlab, Inc., Westerly, Rhode Island 02891 on . The reason FDA records is "Incorrect Results: Erroneous echocardiographic measurement values due to mathematical formula being mis-configured". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1242-2008
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- AGFA Healthcare Corp.
- Product
- Agfa Heartlab Cardiovascular Results Management Product: Versions 2.03 and 2.04. Heartlab, Inc., Westerly, Rhode Island 02891
- Product code
- LLZ System, Image Processing, Radiological
- Reason for recall
- Incorrect Results: Erroneous echocardiographic measurement values due to mathematical formula being mis-configured.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- On 7/27/2007 to 8/16/2007, AGFA Healthcare notified, via telephone, consignees of the situation. On 7/27/2007, a formal customer notification letter was sent to affected consignees, providing them with a respective listing of patients that were potentially affected. AGFA informed the consignees that the firm would correct any incorrect patient ECG data. AGFA also informed their consignees that they would provide a configuration update to correct the problem. A notification confirmation form to be return to the firm was also attached to the notification letter, which also provided the firm's customer service number: (877) 777-2432.
- Quantity in commerce
- 6 units
- Distribution
- Nationwide Distribution -- USA including states of GA, NH, NY and TX
- Product codes and lots
- Results Management Model Number: L58RZ and L9MWQ, Version 2.03 and 2.04
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