Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1242-2008

Agfa Heartlab Cardiovascular Results Management Product: Versions 2.03 and 2.04. Heartlab, Inc., Westerly...

AGFA Healthcare Corp. / initiated 2007-07-27 / Terminated / root cause: software

AGFA Corp. began a recall of Agfa Heartlab Cardiovascular Results Management Product: Versions 2.03 and 2.04. Heartlab, Inc., Westerly, Rhode Island 02891 on . The reason FDA records is "Incorrect Results: Erroneous echocardiographic measurement values due to mathematical formula being mis-configured". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1242-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
AGFA Healthcare Corp.
Product
Agfa Heartlab Cardiovascular Results Management Product: Versions 2.03 and 2.04. Heartlab, Inc., Westerly, Rhode Island 02891
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Incorrect Results: Erroneous echocardiographic measurement values due to mathematical formula being mis-configured.
Root cause tag
software
FDA root cause
Software design
Action
On 7/27/2007 to 8/16/2007, AGFA Healthcare notified, via telephone, consignees of the situation. On 7/27/2007, a formal customer notification letter was sent to affected consignees, providing them with a respective listing of patients that were potentially affected. AGFA informed the consignees that the firm would correct any incorrect patient ECG data. AGFA also informed their consignees that they would provide a configuration update to correct the problem. A notification confirmation form to be return to the firm was also attached to the notification letter, which also provided the firm's customer service number: (877) 777-2432.
Quantity in commerce
6 units
Distribution
Nationwide Distribution -- USA including states of GA, NH, NY and TX
Product codes and lots
Results Management Model Number: L58RZ and L9MWQ, Version 2.03 and 2.04