Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1245-2008

IMPAX 6.2.1 System, Picture Archiving and Communications system (PAC), used in the acceptance, transfer...

AGFA Healthcare Corp. / initiated 2007-06-28 / Terminated / root cause: software

AGFA Corp. began a recall of IMPAX 6.2.1 System, Picture Archiving and Communications system (PAC), used in the acceptance, transfer, display, storage and digital processing of medical... on . The reason FDA records is "Text and Images may not be synchronized". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1245-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
AGFA Healthcare Corp.
Product
IMPAX 6.2.1 System, Picture Archiving and Communications system (PAC), used in the acceptance, transfer, display, storage and digital processing of medical images.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Text and Images may not be synchronized.
Root cause tag
software
FDA root cause
Software design
Action
AGFA notified all consignees via registered letter on/about 06/28/2007 informing them of the potential problem and requesting the accounts ensure the visual synchronization indicators in the Text and Image Areas are used to verify the synchronization status of the Text and Image Areas. A FAX Back form was requested with each letter to ensure someone at the account acknowledges the information was received and understood. If a FAX Back form is not received, the account will be contacted by telephone. A Mandatory Service Bulletin was deployed to correct the problem in the software.
Quantity in commerce
154 units
Distribution
U.S. Nationwide and Canada
Product codes and lots
Software version IMPAX 6.2.1