Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1444-2008

Philips Medical Systems iSite PACS (Picture Archiving and Communications Systems) version 4.1.17.0...

Philips North America LLC / initiated 2008-01-29 / Terminated / root cause: software

Philips Healthcare Informatics, Inc. began a recall of Philips Medical Systems iSite PACS (Picture Archiving and Communications Systems) version 4.1.17.0 - Radiology Image management system on . The reason FDA records is "When using the Freehand Region of Interest (ROI) tool, errors may occur in area calculation yielding incorrect results. The firm discovered that a descrepancy exists in the measurement provided by the tool". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1444-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Philips Medical Systems iSite PACS (Picture Archiving and Communications Systems) version 4.1.17.0 - Radiology Image management system.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
When using the Freehand Region of Interest (ROI) tool, errors may occur in area calculation yielding incorrect results. The firm discovered that a descrepancy exists in the measurement provided by the tool.
Root cause tag
software
FDA root cause
Software design
Action
The firm issued product notification letter February 20, 2008, to its consignees. The notification alerts customers to the behavior, requires them to post the notification and notify users not to use the Freehand ROI feature until they are upgraded to a corrected software version. Philips will deliver a software upgrade to correct the problem.
Quantity in commerce
2 units
Distribution
Worldwide Distribution --- USA including states of MN, CO, and PA, and country of Germany.
Product codes and lots
Version 4.1.17.0