Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1895-2008

Essenta DR - digital multifunctional x-ray system (application SW release 1.0.2 and lower). The device is...

Philips North America LLC / initiated 2008-04-08 / Terminated / root cause: software

Philips Medical Systems North America Co. Phillips began a recall of Essenta DR - digital multifunctional x-ray system (application SW release 1.0.2 and lower). The device is intended for routine exams, including specialist... on . The reason FDA records is "Bright artifacts may appear on a patient image from a previous exposure, which might lead to a misdiagnosis". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1895-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Philips North America LLC
Product
Essenta DR - digital multifunctional x-ray system (application SW release 1.0.2 and lower). The device is intended for routine exams, including specialist areas like trauma or pediatric work, excluding mammography.
Product code
KPR System, X-Ray, Stationary
Reason for recall
Bright artifacts may appear on a patient image from a previous exposure, which might lead to a misdiagnosis.
Root cause tag
software
FDA root cause
Software design
Action
On 4/08/08, the firm notified customers by letter, sent by certified mail. The letter explained the recall and advised customers of the following: "If direct radiation reaches the detector, the collimation should be not too tight, such that the area of direct radiation is larger than 30 mm x 30 mm. (1.2 inch by 1.2 inch). The reason is that a minimum area is needed to detect and prevent memory artifact... All possibly affected products in the field will be upgraded with FCO 71200026 to resolve the issue." Contact Sarah Baxter at 425-487-7665 or Philips Call Center at 800-722-9377, #5, #2 if you have questions.
Quantity in commerce
10 units
Distribution
Nationwide Distribution -- including states of SC, MN, CA, GA, TX, NY, OR and UT.
Product codes and lots
Serial Number: 368645, 372631, 375371/SN0800002, 375730/SN07000032, 375372/SN07000028, 383083/SN07000023, 378493/SN07000025, 379442/SN0800001, 379183/SN07000030 and 379050/SN0800005; Equip No: 553491, 554498, 554944, 554358, 553270, 557203, 556089, 556080, 555457 and 556275.