Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1826-2008

GE Centricity PACS RA1000 Workstation; for diagnostic image analysis. GE Healthcare Integrated IT Solutions...

GE Healthcare / initiated 2008-05-06 / Terminated / root cause: software

GE Healthcare Integrated IT Solutions began a recall of GE Centricity PACS RA1000 Workstation; for diagnostic image analysis. GE Healthcare Integrated IT Solutions, Barrington, IL 60010 on . The reason FDA records is "A software anomaly results in incorrect study date and time information being displayed in the report screen and title, which may result in a potential patient misdiagnosis". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1826-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
GE Healthcare
Product
GE Centricity PACS RA1000 Workstation; for diagnostic image analysis. GE Healthcare Integrated IT Solutions, Barrington, IL 60010
Product code
LLZ System, Image Processing, Radiological
Reason for recall
A software anomaly results in incorrect study date and time information being displayed in the report screen and title, which may result in a potential patient misdiagnosis.
Root cause tag
software
FDA root cause
Software design
Action
GE Healthcare IITS sent Product Safety Notification letters dated 5/5/08 to all customers who have the GE Centricity PACS Software Versions 3.0.0.X, 3.0.1.X, 3.0.2.X and 3.0.3.X informing them of the incorrect study date and time information being displayed in the report screen and title, which may lead to a potential patient misdiagnosis. The users were instructed to refer to the image overlay for the correct date and time until the new software version can be installed. A software patch to permanently resolve the issue will be installed at no charge. Any questions were directed to the GE Customer Care Center at 800-437-1171.
Quantity in commerce
177 units
Distribution
Nationwide and internationally to Australia, Belgium, Canada, Denmark, France, Germany, Italy, Japan, Malta, South Korea, Spain, Switzerland and United Kingdom.
Product codes and lots
GE Centricity PACS RA1000 Workstation software version: 3.0.0.X, 3.0.1.X, 3.0.2.X, and 3.0.3.X