Vidiera NsP Nucleic Sample Preparation, Part Number: A22421, Version 1.0.41
Beckman Coulter Inc began a recall of Vidiera NsP Nucleic Sample Preparation, Part Number: A22421, Version 1.0.41 on . The reason FDA records is "Incorrect results: under certain circumstances, when transfer volume is not within the set range, the Vidiera NsP software does not report sample exclusion and does not flag the excluded sample in the "Run Results"...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-0454-2009
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Siemens Healthcare Diagnostics Inc.
- Product
- Vidiera NsP Nucleic Sample Preparation, Part Number: A22421, Version 1.0.41
- Product code
- JQW Station, Pipetting And Diluting, For Clinical Use
- Reason for recall
- Incorrect results: under certain circumstances, when transfer volume is not within the set range, the Vidiera NsP software does not report sample exclusion and does not flag the excluded sample in the "Run Results" report. The software error associated with the excluded sample appears as "Liquid was not successfully transferred to well#..........the sample will be excluded from further proce
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- The customer notifications were initiated by Beckman Coulter on September 11, 2007 when all affected accounts were contacted via telephone, followed by a Product Corrective Action (PCA) was mailed via US Postal Service to all affected customers. The PCA informed the customers of the issue and instructed them to: (1) Review the "run Summary" event log for your samples. (2) Review the attached instructions describing the steps for identifying the samples affected by this error. (3) Complete and return the enclosed response form within 10 days so that we may maintain our records. The letter informed the customers that Beckman Coulter would provide a software update within 60 days. The letter also asked their customers to share the PCA with their staff and provide a copy of the PCA to any customers that they may have forwarded the affected products to. For questions regarding the PCA, please contact firm at 714-961-3634.
- Quantity in commerce
- 6
- Distribution
- Nationwide distribution including states of PA, MI, UT, WA, IL, and CA.
- Product codes and lots
- Part Numbers: A22421, Version 1.0.41
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