Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0455-2009

Cytomics FC 500 Flow Cytometry System with CXP Software, Part Numbers: 626553, Version 2.2

Siemens Healthcare Diagnostics Inc. / initiated 2007-08-01 / Terminated / root cause: software

Beckman Coulter Inc began a recall of Cytomics FC 500 Flow Cytometry System with CXP Software, Part Numbers: 626553, Version 2.2 on . The reason FDA records is "Software error: The recall was initiated after Beckman Coulter identified that the CXP User documentation does not adequately characterize the use of the Live Gate feature. The primary use of a Live Gate is for the...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0455-2009
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Healthcare Diagnostics Inc.
Product
Cytomics FC 500 Flow Cytometry System with CXP Software, Part Numbers: 626553, Version 2.2
Product code
GKZ Counter, Differential Cell
Reason for recall
Software error: The recall was initiated after Beckman Coulter identified that the CXP User documentation does not adequately characterize the use of the Live Gate feature. The primary use of a Live Gate is for the international removal of unwanted events, such as debris. The data outside of the Live Gate will not be stored to the final listmode file, this reducing the data set size. The softwa
Root cause tag
software
FDA root cause
Software design
Action
The customer notifications were initiated by Beckman Coulter on July 23, 2007 when a Product Corrective Action (PCA) was mailed via US Postal Service to all affected customers. The PCA informed the customers that the user documentation does not adequately characterize the use of the Live Gate feature. The letter provides the customer with explanation of Live Gate and actions to be taken. For further information, please contact Beckman Coulter, Inc. by telephone at 714-993-5321.
Quantity in commerce
565
Distribution
Globally to the United States and Canada.
Product codes and lots
Part Numbers 626553, Version 2.2