Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2431-2008

Ace Heat Therapy, A BD Product Up to 10 hours of Soothing Heat; Heat therapy for muscle and joint pain. Apply...

Becton Dickinson & Co / initiated 2008-04-25 / Terminated / root cause: design

Becton Dickinson & Company began a recall of Ace Heat Therapy, A BD Product Up to 10 hours of Soothing Heat; Heat therapy for muscle and joint pain. Apply Directly to Skin, Instant, Air-Activated Heat... on . The reason FDA records is "Potential for skin irritation and burns associated with the use of this product". As of , the recall status on record is Terminated, and MDM tags the root cause as design.

Recall record

Recall number
Z-2431-2008
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Becton Dickinson & Co
Product
Ace Heat Therapy, A BD Product Up to 10 hours of Soothing Heat; Heat therapy for muscle and joint pain. Apply Directly to Skin, Instant, Air-Activated Heat Patches Distributed by: BD Medical, Franklin Lakes, NJ 07417 Catalog Numbers: 207569, 207570, 207535, 207541, 207542, 207543, 207544, 207545, 207549, 207550, 207557, 207565, 207582, 207583, and 207586.
Product code
IMD Pack, Hot Or Cold, Disposable
Reason for recall
Potential for skin irritation and burns associated with the use of this product.
Root cause tag
design
FDA root cause
Device Design
Action
Important: Product Recall Letters were sent by UPS second day air with tracking on April 25, 2008 to all customers asking them to please contact Customer Service at 866-228-7265 to have a Return Goods Authorization issued. The letter also states that neither customers nor a third party should destroy product.
Quantity in commerce
approximately 703,000 patches
Distribution
Nationwide Distribution.
Product codes and lots
All lots  Catalog Numbers: 207569, 207570, 207535, 207541, 207542, 207543, 207544, 207545, 207549, 207550, 207557, 207565, 207582, 207583, and 207586.