Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0449-2009

Hologic, Inc., 10 Year Fracture Risk Questionnaire Option for QDR X-Ray Bone Densitometers Software

Hologic, Inc. / initiated 2008-09-24 / Terminated / root cause: software

Hologic, Inc. began a recall of Hologic, Inc., 10 Year Fracture Risk Questionnaire Option for QDR X-Ray Bone Densitometers Software on . The reason FDA records is "Software error may lead to a high estimate of major fracture probability". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0449-2009
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Hologic, Inc.
Product
Hologic, Inc., 10 Year Fracture Risk Questionnaire Option for QDR X-Ray Bone Densitometers Software
Product code
KGI Densitometer, Bone
Reason for recall
Software error may lead to a high estimate of major fracture probability.
Root cause tag
software
FDA root cause
Software design
Action
Hologic notified customers by telephone on 9/23 and 24/08 and instructed them to not use the software. A customer notification letter was sent via FedEx to customers on September 25, 2008.The letter requested de-installation of the software and return of the software to Hologic in a pre-paid envelope.
Quantity in commerce
15 software discs
Distribution
Nationwide distribution in: CO, MA, MN, NM, NY, NC, OR, OH, PA, and TX. Also distributed in the UK.
Product codes and lots
Software Version: SFW-00700, Rev-002