Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1543-2009

GE Centricity PACS RA1000 Workstation software (for diagnostic image analysis); GE Healthcare Integrated IT...

GE Healthcare / initiated 2009-03-24 / Terminated / root cause: software

GE Healthcare Integrated IT Solutions began a recall of GE Centricity PACS RA1000 Workstation software (for diagnostic image analysis); GE Healthcare Integrated IT Solutions, Barrington, IL 60010. The Centricity... on . The reason FDA records is "Software anomalies may allow the image orientation to be misinterpreted, posing a potential patient safety issue". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1543-2009
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
GE Healthcare
Product
GE Centricity PACS RA1000 Workstation software (for diagnostic image analysis); GE Healthcare Integrated IT Solutions, Barrington, IL 60010. The Centricity PACS (Picture Archiving and Communication System) Workstation is intended for use as a primary diagnostic and analysis tool for diagnostic images by trained healthcare professionals, including radiologists, physicians, technologists, clinicians and nurses. It is also intended for use as a clinical review workstation throughout the healthcare facility. The workstation interface provides the user with a means to display, manipulate, archive, print, and export images when connected with the Centricity PACS infrastructure.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Software anomalies may allow the image orientation to be misinterpreted, posing a potential patient safety issue.
Root cause tag
software
FDA root cause
Software design
Action
GE Healthcare Integrated IT Solutions notified their Centricity PACS RA1000 Workstation Software Versions 2.1.x and 3.0.x customers via an Urgent Medical Device Correction notice dated March 2, 2009 of the affected device resulting in patient safety issues. The letter provided users with safety instructions until the software is updated. Consignees are requested to complete the enclosed customer reply form, supplying the workstation software or build number, and fax the completed form to 1-847-939-1479. Centricity PACS RA1000 Workstation Software Versions PathSpeed 7.x, 8.x, Centricity 1.X and 2.0.X customers were sent separate letters explaining the recall including instructions. There will be no software updates since those software versions are no longer being supported. For questions, call the Remote Online Center, Field Engineer or the GE Customer Care Center at 1-800-437-1171.
Quantity in commerce
984 units
Distribution
Worldwide Distribution - US including Puerto Rico and countries of Brazil, Canada, Chile, Ecuador, Mexico, Australia, China, Hong Kong, Japan, Korea, Malaysia, New Zealand, Singapore, Taiwan, Austria, Belgium, Switzerland, Germany, Denmark, Egypt, Spain, France, Great Britain, Ireland, Israel, Italy, Kuwait, Lebanon, Malta, Netherlands, Portugal, Saudi Arabia, Sweden and Turkey.
Product codes and lots
Software Versions: Centricity 1.X, 2.0.X, 2.1.X and 3.0.X and PathSpeed 7.X and 8.X.