Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1650-2009

syngo Imaging Version V31 Picture Archiving and Communication System, model number 10014063

Siemens Medical Solutions USA, Inc. / initiated 2009-06-01 / Terminated / root cause: software

Siemens Medical Solutions USA, Inc began a recall of syngo Imaging Version V31 Picture Archiving and Communication System, model number 10014063 on . The reason FDA records is "Risk of misinterpretation of patient response to treatment: Date displayed may be incorrect. Filtering based on examination date may lead to an incorrect list of examinations". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1650-2009
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Medical Solutions USA, Inc.
Product
syngo Imaging Version V31 Picture Archiving and Communication System, model number 10014063.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
Risk of misinterpretation of patient response to treatment: Date displayed may be incorrect. Filtering based on examination date may lead to an incorrect list of examinations.
Root cause tag
software
FDA root cause
Software design
Action
syngo Imaging has issued a Customer Safety Advisory Notice, dated May 28, 2009, to affected customers via Update Instruction IM019/09/S. The notice informs the customers of the potential issue and provides instructions to avoid its occurrence. A software update to correct this issue is currently being developed and will be installed on affected systems by sygo's service representatives when it becomes available.
Quantity in commerce
16 units
Distribution
Nationwide.
Product codes and lots
model number 10014063. Serial numbers: 1141, 1322, 1343, 1353, 1379, 1386, 1387, 1389, 1391, 1392, 1395, 1396, 1402, 1407, 1408, and 1417