Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1889-2009

NX 2008 Central Monitoring System (CMS)

AGFA Healthcare Corp. / initiated 2009-06-22 / Terminated / root cause: software

AGFA Corp. began a recall of NX 2008 Central Monitoring System (CMS). Product code: E2FB6 Agfa's Computed Radiography Systems with NX Workstations are intended for use in providing... on . The reason FDA records is "After opening and closing a study on a Central Monitoring System while a study is still open on an in-room NX system, a problem of image mix-up can occur on the in-room NX system". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1889-2009
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
AGFA Healthcare Corp.
Product
NX 2008 Central Monitoring System (CMS). Product code: E2FB6 Agfa's Computed Radiography Systems with NX Workstations are intended for use in providing diagnostic quality images to aid the physician with diagnosis.
Product code
LLZ System, Image Processing, Radiological
Reason for recall
After opening and closing a study on a Central Monitoring System while a study is still open on an in-room NX system, a problem of image mix-up can occur on the in-room NX system.
Root cause tag
software
FDA root cause
Software design
Action
An "Urgent Safety Notice" was sent to all potentially affected sites on/about June 22, 2009 to make them aware of the issue. A FAX Back form is requested with each letter to ensure someone at the account acknowledges the information was received and understood. If a FAX Back form is not received, the account will be contacted by telephone. A software service update to solve this issue is expected to be released by August 15, 2009. A Mandatory Service Bulletin will be deployed to correct the problem in the software. If you have questions, please contact Agfa Healthcare at 1-800-581-2432 prompts 1, 3 and then 2 for CR Support.
Quantity in commerce
97 units
Distribution
Worldwide - IL, PA, TX, Canada, Europe, Asia Pacific and Latin America
Product codes and lots
NX Software versions: 2.0. 7000, 3.0.7000, 2.0.8000 and 3.0.8000.