NX 2008 Central Monitoring System (CMS)
AGFA Corp. began a recall of NX 2008 Central Monitoring System (CMS). Product code: E2FB6 Agfa's Computed Radiography Systems with NX Workstations are intended for use in providing... on . The reason FDA records is "After opening and closing a study on a Central Monitoring System while a study is still open on an in-room NX system, a problem of image mix-up can occur on the in-room NX system". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1889-2009
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- AGFA Healthcare Corp.
- Product
- NX 2008 Central Monitoring System (CMS). Product code: E2FB6 Agfa's Computed Radiography Systems with NX Workstations are intended for use in providing diagnostic quality images to aid the physician with diagnosis.
- Product code
- LLZ System, Image Processing, Radiological
- Reason for recall
- After opening and closing a study on a Central Monitoring System while a study is still open on an in-room NX system, a problem of image mix-up can occur on the in-room NX system.
- Root cause tag
- software
- FDA root cause
- Software design
- Action
- An "Urgent Safety Notice" was sent to all potentially affected sites on/about June 22, 2009 to make them aware of the issue. A FAX Back form is requested with each letter to ensure someone at the account acknowledges the information was received and understood. If a FAX Back form is not received, the account will be contacted by telephone. A software service update to solve this issue is expected to be released by August 15, 2009. A Mandatory Service Bulletin will be deployed to correct the problem in the software. If you have questions, please contact Agfa Healthcare at 1-800-581-2432 prompts 1, 3 and then 2 for CR Support.
- Quantity in commerce
- 97 units
- Distribution
- Worldwide - IL, PA, TX, Canada, Europe, Asia Pacific and Latin America
- Product codes and lots
- NX Software versions: 2.0. 7000, 3.0.7000, 2.0.8000 and 3.0.8000.
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