510(K) CLEARANCES 84 ▲14RECALLS POSTED 39 ▲27CLASS I 6 ▲2PMA DECISIONS 47 ▲11WEEK ENDING / FDA DATA AS OF
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Z-2048-2009

Stratus OCT Model 3000 instruments distributed with version 6.0.0 software, product number 2660021119710 (new...

Carl Zeiss Meditec Inc / initiated 2009-07-31 / Terminated / root cause: software
FDA source (opens on fda.gov)

Carl Zeiss Meditec Inc began a recall of Stratus OCT Model 3000 instruments distributed with version 6.0.0 software, product number 2660021119710 (new instrument) or 2660022119710 (refurbished... on . The reason FDA records is "Mis-labeled image. A bug in version 6.0.0 software and 6.0.0 software kit used with Stratus OCT Model 3000 can produce a report that incorrectly labels OD or OS". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2048-2009
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Carl Zeiss Meditec Inc
Product
Stratus OCT Model 3000 instruments distributed with version 6.0.0 software, product number 2660021119710 (new instrument) or 2660022119710 (refurbished instrument), and Stratus 6.0.0 Software Kit, product number 2660021133164. The Stratus OCT is a high resolution tomographic device for the viewing and axial cross sectional imaging of posterior ocular structures. It is used for in vivo imaging and measurement of the retina, retinal nerve fiber layer, macula, and optic disk. The Stratus OCT with Retinal Nerve Fiber Layer and Macula Normative Database is a quantitative tool for the comparison of retinal nerve fiber layer in the human retina to a database of known normal subjects. It is intended for use as a diagnostic device to aid in the detection and management of ocular diseases, including, but not limited to, macular edema, central serous retinopathy, and glaucoma.
Product code
HLI Ophthalmoscope, Ac-Powered
Reason for recall
Mis-labeled image. A bug in version 6.0.0 software and 6.0.0 software kit used with Stratus OCT Model 3000 can produce a report that incorrectly labels OD or OS.
Root cause tag
software
FDA root cause
Software design
Action
Firm initiated notification to customers on July 2, 2009, by sending a letter via FedEx to US customers, and via e-mail and FedEx to outside US consignees. Customers were informed of the issue and steps needed to correct it. A revised software version will be provided to the customers. Any questions should be directed to Carl Zeiss Meditec, Inc. Customer Care at 1-800-341-6968.
Quantity in commerce
244 units
Distribution
Worldwide - US, Austria, UK, Japan, Singapore, Argentina, France, Hong Kong, New Zealand, Canada, Colombia, Germany, Korea, Venezuela, India and China.
Product codes and lots
Instrument serial numbers 3000-1366, 3000-1691, 3000-3058, 3000-3222, 3000-3660, 3000-3959, 3000-4641, 3000-4696, 3000-4802, 3000-5269, 3000-5304, 3000-5457, 3000-6070, 3000-6174, 3000-6258, 3000-6468, 3000-6517, 3000-6770, 3000-6894, 3000-7118, 3000-7157, 3000-7752, 3000-7834, 3000-7847, 3000-8226, 3000-8491, 3000-8534, 3000-8920, 3000-9441, 3000-9469, 3000-9530, 3000-9705, 3000-9791, 3000-9974, 3001-0156, 3001-0235, 3001-0324, 3001-0820, 3001-0842, 3001-0851, 3001-0854, 3001-1002, 3001-1028, 3001-1044, 3001-1046, 3001-1048, 3001-1049, 3001-1052, 3001-1054, 3001-1055, 3001-1056, 3001-1057, 3001-1067, 3001-1069, 3001-1070, 3001-1071, 3001-1072, 3001-1075, 3001-1076, 3001-1077, 3001-1078, 3001-1079, 3001-1083, 3001-1084, 3001-1085, 3001-1086, 3001-1088, 3001-1090, 3001-1093, 3001-1095, 3001-1096, 3001-1098, 3001-1116, 3001-1117, 3001-1119, 3001-1120, 3002-10267, 3002-6731, and 3002-7265. Software ugprade license numbers  MSR-10000, MSR-10002, MSR-10003, MSR-10005, MSR-10008, MSR-10009, MSR-10010, MSR-10011, MSR-10012, MSR-10013, MSR-10014, MSR-10015, MSR-10016, MSR-10017, MSR-10019, MSR-10020, MSR-10021, MSR-10022, MSR-10023, MSR-10024, MSR-10025, MSR-10026, MSR-10028, MSR-10029, MSR-10030, MSR-10031, MSR-10032, MSR-10033, MSR-10035, MSR-10036, MSR-10037, MSR-10039, MSR-10040, MSR-10041, MSR-10045, MSR-10048, MSR-10049, MSR-10057, MSR-10058, MSR-10060, MSR-10065, MSR-10066, MSR-10067, MSR-10072, MSR-10073, MSR-10074, MSR-10075, MSR-10076, MSR-10077, MSR-10078, MSR-10079, MSR-10080, MSR-10081, MSR-10082, MSR-10083, MSR-10084, MSR-10086, MSR-10087, MSR-10088, MSR-10089, MSR-10090, MSR-10091, MSR-10092, MSR-10094, MSR-10096, MSR-10097, MSR-10099, MSR-10100, MSR-10101, MSR-10102, MSR-10103, MSR-10106, MSR-10108, MSR-10110, MSR-10111, MSR-10116, MSR-10120, MSR-10124, MSR-10125, MSR-10126, MSR-10127, MSR-10128, MSR-10129, MSR-10130, MSR-10131, MSR-10132, MSR-10133, MSR-10134, MSR-10135, MSR-10136, MSR-10137, MSR-10138, MSR-10139, MSR-10140, MSR-10141, MSR-10142, MSR-10143, MSR-10144, MSR-10148, MSR-10149, MSR-10150, MSR-10151, MSR-10157, MSR-10158, MSR-10160, MSR-10162, MSR-10168, MSR-10184, MSR-10198, and MSR-10199.  Review software license numbers  RVW6RMJM-00101, RVW6RMJM-00111, RVW6RMJM-00121, RVW6RMJM-00131, RVW6RMJM-00141, RVW6RMJM-00151, RVW6RMJM-00161, RVW6RMJM-00171, RVW6RMJM-00181, RVW6RMJM-00201, RVW6RMJM-00211, RVW6RMJM-00221, RVW6RMJM-00231, RVW6RMJM-00231, RVW6RMJM-00241, RVW6RMJM-00251, RVW6RMJM-00291, RVW6RMJM-00301, RVW6RMJM-00311, RVW6RMJM-00321, RVW6RMJM-00331, RVW6RMJM-00341, RVW6RMJM-00361, RVW6RMJM-00371, RVW6RMJM-00381, RVW6RMJM-00391, RVW6RMJM-00401, RVW6RMJM-00411, RVW6RMJM-00421, RVW6RMJM-00431, RVW6RMJM-00441, RVW6RMJM-00451, RVW6RMJM-00471, RVW6RMJM-00481, RVW6RMJM-00491, RVW6RMJM-00501, RVW6RMJM-00521, RVW6RMJM-00531, RVW6RMJM-00541, RVW6RMJM-00551, RVW6RMJM-00561, RVW6RMJM-00571, RVW6RMJM-00581, RVW6RMJM-00591, RVW6RMJM-00601, RVW6RMJM-00611, RVW6RMJM-00631, RVW6RMJM-00641, RVW6RMJM-00651, RVW6RMJM-00661, RVW6RMJM-00671, RVW6RMJM-00681, RVW6RMJM-00691, RVW6RMJM-00741, RVW6RMJM-00761, RVW6RMJM-00771, and RVW6RMJM-01341. Code RDCM1-00111.