Z-1487-2012
Insight rev H software. The InSIGHT Gastrointestinal Motility System is intended for use by...
Diversatek Healthcare Inc / initiated 2009-02-23 / Terminated / root cause: software
Sandhill Scientific, Inc began a recall of Insight rev H software. The InSIGHT Gastrointestinal Motility System is intended for use by gastroenterologists, surgeons, and medically trained personnel for... on . The reason FDA records is "Software error may produce incorrect esophageal contraction readings". As of , the recall status on record is Terminated, and MDM tags the root cause as software.
Recall record
- Recall number
- Z-1487-2012
- Status
- Terminated
- Initiated
- Posted
- Terminated
- Recalling firm
- Diversatek Healthcare Inc
- Product
- Insight rev H software. The InSIGHT Gastrointestinal Motility System is intended for use by gastroenterologists, surgeons, and medically trained personnel for esophageal, biliary, and anorectal studies as an aid in documenting and diagnosing digestive motility disorders.
- Product code
- FFX System, Gastrointestinal Motility (Electrical)
- Reason for recall
- Software error may produce incorrect esophageal contraction readings.
- Root cause tag
- software
- FDA root cause
- Software change control
- Action
- Sandhill Scientific sent a Urgent Product Recall letter dated February 23, 2009, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. The customers were informed All Suite revision H, BioVIEW Analysis Software rev 5.5.1 are affected. Replacement of the Suite revision H, BioVIEW Analysis Software rev 5.5.1, will be provided at no cost to you. Sandhill Scientific will pay for shipping/handling charges associated with replacement of this software. We anticipate that by the first week of March, we will be able to provide you with the Software that resolves this problem. For further questions please call toll free 800-468-4556.
- Quantity in commerce
- 60 programs
- Distribution
- Worldwide Distribution--USA (nationwide) including the states of CA, CO, CT, FL, IA, IL, MA, MD, MI, MN, NC, ND, NE, NM, NY, OH, OR, PA, SC, SD, TX, UT, VA and WA and the countries of Belgium, Canada, Malaysia, Mexico, New Zealand, South-Korea, Switzerland and United Kingdom.
- Product codes and lots
- S98-1925-2H; S98-1925-4H All lots and shipments of the software.
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