Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0482-2010

TempSpan Dual-Cure Temporary Crown and Bridge Material, PART NUMBER N69AD, The intended use of this device is...

Jeneric/Pentron, Inc. / initiated 2009-10-22 / Terminated / root cause: manufacturing process

Jeneric/Pentron began a recall of TempSpan Dual-Cure Temporary Crown and Bridge Material, PART NUMBER N69AD, The intended use of this device is to make a temporary prosthesis, such as a crown... on . The reason FDA records is "Pentron Clinical Technologies LLC received two (2) complaints alleging that the TempSpan Dual-Cure Temporary Crown and Bridge Material was not setting. Investigation of product in inventory was conducted and it was...". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-0482-2010
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Jeneric/Pentron, Inc.
Product
TempSpan Dual-Cure Temporary Crown and Bridge Material, PART NUMBER N69AD, The intended use of this device is to make a temporary prosthesis, such as a crown or bridge, for use until a permanent restoration is fabricated.
Product code
EBG Crown And Bridge, Temporary, Resin
Reason for recall
Pentron Clinical Technologies LLC received two (2) complaints alleging that the TempSpan Dual-Cure Temporary Crown and Bridge Material was not setting. Investigation of product in inventory was conducted and it was confirmed that some of the bottles had been mispackaged with an incorrect catalyst.
Root cause tag
manufacturing process
FDA root cause
Employee error
Action
The recall customer notification was initiated on October 22, 2009 with the firm forwarding an urgent medical device letter with recall return form via USPS first class mail to the affected consignees. The letter informed the consignees of the reason for recall and instructed them to return any used or unused product of the affected lot. The firm provided an 800 number for the consignees to call to arrange for product return and replacement.
Quantity in commerce
58 units
Distribution
Nationwide
Product codes and lots
Lot Number 191691