Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2781-2011

DICOM Query/Retrieve, version 1.1.4. Individual part # 9733808, or as part of a system order, DICOM Q/R...

Medtronic Navigation, Inc / initiated 2011-06-02 / Terminated / root cause: software

Medtronic Navigation, Inc. began a recall of DICOM Query/Retrieve, version 1.1.4. Individual part # 9733808, or as part of a system order, DICOM Q/R Software Kit, part # 9733933. DICOM Query/Retrieve... on . The reason FDA records is "Software allows incorrect patient or patient history to be displayed". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-2781-2011
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Medtronic Navigation, Inc
Product
DICOM Query/Retrieve, version 1.1.4. Individual part # 9733808, or as part of a system order, DICOM Q/R Software Kit, part # 9733933. DICOM Query/Retrieve software is installed on Medtronic StealthStation systems. Product Usage: DICOM Query/Retrieve software enables the user to query a hospital Picture Archiving and Communication System (PACS) for patient DICOM scans. The user can then transfer the identified scan to a Medtronic StealthStation system.
Product code
HAW Neurological Stereotaxic Instrument
Reason for recall
Software allows incorrect patient or patient history to be displayed.
Root cause tag
software
FDA root cause
Software design
Action
Medtronic Navigation sent a "FIELD SAFETY NOTICE" letter dated June 2, 2011 to all affected customers. The letter identified the product, problem and description of the corrective action. The letter states that Medtronic field representatives will visit each consumer/user and upgrade the version of DICOM Q/R to 1.1.5. Further information is available by contacting Medtronic Navigation Technical Services at 1-800-595-9709.
Quantity in commerce
90
Distribution
Worldwide distribution - USA (nationwide) -- including states of: TX, NC, ID, FL, OH, UT, CA, TN, IL, AZ, NE, LA, PA, OR, AR, MI, NJ, MD and countries of: Canada, Denmark, Finland, Great Britain, Hungary, Ireland, Japan, Korea, Netherlands, Poland, South Africa, Spain, and Taiwan.
Product codes and lots
DICOM Query/Retrieve, version 1.1.4. Individual part # 9733808, or as part of a system order, DICOM Q/R Software Kit, part # 9733933.