Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0896-2011

Acuson Antares Ultrasound System Diagnostic Ultrasound system

Siemens Medical Solutions USA, Inc. / initiated 2009-09-30 / Terminated / root cause: software

Siemens Medical Solutions USA, Inc. began a recall of Acuson Antares Ultrasound System Diagnostic Ultrasound system on . The reason FDA records is "Software safety guard measures on the device malfunctioned to prevent the temperature from going over its limits when the device is used". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0896-2011
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Siemens Medical Solutions USA, Inc.
Product
Acuson Antares Ultrasound System Diagnostic Ultrasound system
Product code
ITX Transducer, Ultrasonic, Diagnostic
Reason for recall
Software safety guard measures on the device malfunctioned to prevent the temperature from going over its limits when the device is used.
Root cause tag
software
FDA root cause
Software design
Action
Field notification in the form of a Customer Safety Advisory Notice was initiated on 09/30/2009 by the firm, and the notice was mailed to all affected customers Siemens sent a CUSTOMER SAFETY ADVISORY NOTIFICATION letter on September 30, 2009. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to disconnect and reconnect the V5Ms transducer between uses until their local Customer Service Engineer installs the software update to their system. For any questions customers were to contact their local service support person. For questions regarding this recall call 650-694-5398.
Quantity in commerce
452
Distribution
Worldwide Distribution - United States (nationwide) and the countries of Australia, Austria, Azerbaijan, Brazil, Belarus, Canada, Chile, China, Czech Republic, Denmark, Egypt, France, Germany, Greece, Guatemala, Croatia, India, Indonesia, Italy, Jordan, Japan, Latvia, Malaysia, Mexico, Moldova, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Taiwan, Turkey, Ukraine, United Kingdom, Uruguay, Uzbekistan, Venezuela, and Vietnam.
Product codes and lots
Model Numbers begins with 1003, 1004, 059 and 086 with product version 5.0, and softeare version 200.0.079