Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1456-2010

Freestyle Navigator Continuous Glucose Monitor System, ART 16467 Rev A, System Kit MG EMEA and System Kit...

Abbott Medical / initiated 2009-04-14 / Terminated / root cause: manufacturing process

Abbott Diabetes Care, Inc. began a recall of Freestyle Navigator Continuous Glucose Monitor System, ART 16467 Rev A, System Kit MG EMEA and System Kit MMOL, EMEA. Abbott Item Number 71036-02, distributed... on . The reason FDA records is "Potential failure or inaccurate readings--the device's plastic housing near the battery compartment may crack, and allow moisture to enter". As of , the recall status on record is Terminated, and MDM tags the root cause as manufacturing process.

Recall record

Recall number
Z-1456-2010
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Abbott Medical
Product
Freestyle Navigator Continuous Glucose Monitor System, ART 16467 Rev A, System Kit MG EMEA and System Kit MMOL, EMEA. Abbott Item Number 71036-02, distributed by Abbott Diabetes Care Inc, Alameda, CA. Medical device indicated for continually recording interstitial fluid glucose levels in people ages 18+ with diabetes mellitus for improving diabetes management. The device is indicated to be used in hospital and home settings to aid health care.
Product code
MDS Sensor, Glucose, Invasive
Reason for recall
Potential failure or inaccurate readings--the device's plastic housing near the battery compartment may crack, and allow moisture to enter.
Root cause tag
manufacturing process
FDA root cause
Process control
Action
Notification letters were issued to FreeStyle Navigator customers via certified mail and notification was posted on the Abbott Diabetes Care's Website. Customers were notified of the potential issue and actions to take: 1) if moisture is observed in the FreeStyle Navigator transmitter now or at any time, discontinue use of the transmitter and call Abbott Diabetes Care Customer Care at 1-800-418-6427 and 2) if a loss of connection is encountered or if your results are not reliable or are inconsistent with how you feel, consult your User's Guide for troubleshooting guidelines. If the issue is not resolved, call Abbott Diabetes Care Customer Care at 1-800-418-6421. For outside-of-US accounts, the firm's regional offices will distribute notices to identified customers in the appropriate language.
Quantity in commerce
5,449 of total units
Distribution
Worldwide Distribution -- United States (OH, FL, NJ, CA, MS, MN, MA, and NY), France, Australia, the Netherlands, Sweden, the UK, Israel, Ireland and Germany.
Product codes and lots
Abbott Item # 71036-02 with multiple lot numbers, kits serial numbers, and Tx serial numbers. Lot numbers are these: 01N0228 or 01N0478 or 01N0588 or 02N0338 or 05N0418. Kit Serial numbers beginning with: BAAH 186 or BAAH 207 or BAAH 243 or BAAH 261 or BAAH 341 and followed by a five (5 )digit number. Tx Serial numbers beginning with: AAAH 139 or AAAH 195 or AAAH 221 or AAAH 228 or AAAH 268 or AAAH 283 , or  AAAK 008 and followed by a five (5) digit number.