Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-1933-2010

Constellation Vision System, Model: Constellation L, Catalogue Number: 8065751554 The Constellation Vision...

Alcon Laboratories / initiated 2010-04-30 / Terminated / root cause: software

Alcon Research LTD dba Alcon Laboratories, Inc. began a recall of Constellation Vision System, Model: Constellation L, Catalogue Number: 8065751554 The Constellation Vision System is an ophthalmic microsurgical system that is... on . The reason FDA records is "Alcon identified system performance and machine settings that may impact the infusion performance of the CONSTELLATION Vision System, causing unexpected shut down, unresponsive touch screens, and fluidics issues". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-1933-2010
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Alcon Laboratories
Product
Constellation Vision System, Model: Constellation L, Catalogue Number: 8065751554 The Constellation Vision System is an ophthalmic microsurgical system that is indicated for both anterior segment (i.e. phacoemulsification and removal of cataracts) and posterior segment (i.e., vitreoretinal) ophthalmic surgery in addition to the indications included with the optional Next Generation laser.
Product code
HQC Unit, Phacofragmentation
Reason for recall
Alcon identified system performance and machine settings that may impact the infusion performance of the CONSTELLATION Vision System, causing unexpected shut down, unresponsive touch screens, and fluidics issues.
Root cause tag
software
FDA root cause
Software design
Action
The firm, Alcon, sent a "URGENT: MEDICAL DEVICE RECALL" letter dated July 2, 2010, along with training material to all customers. The letter informed the customers of the problem and indicated that Alcon Surgical Sales representative will be contacting them in the near future to follow-up on this training material and to answer any questions you may have. Alcon informed the customers that this action will not require removal of the CONSTELLATION Vision System from their facility. The letter also informed the customers that their Alcon Technical Customer Service Representative will be contacting them when we are authorized to provide you with the software and hardware updates for your system. For assistance and questions regarding the CONSTELLATION Vision System, customers were told they may contact their Alcon Surgical Sales Representative or Alcon Technical Consumer Affairs at 1-800-561-6466, Option 8.
Quantity in commerce
824 units total
Distribution
Worldwide distribution.
Product codes and lots
All lot/serial numbers