Z-0360-2011

SoftID.NET versions 2.0.0.6 - 2.0.0.19. SCC Soft Computer 5400 Tech Data Drive Clearwater, FL 33760...

Name: Z-0360-2011 SoftID.NET versions 2.0.0.6 - 2.0.0.19. SCC Soft Computer 5400 Tech Data Drive Clearwater, FL 33760...
Creator: SCC Soft Computer
Published: 2009-08-28
License: https://open.fda.gov/license/

SCC Soft Computer / initiated 2009-08-28 / Terminated / root cause: software

FDA source

SCC Soft Computer began a recall of SoftID.NET versions 2.0.0.6 - 2.0.0.19. SCC Soft Computer 5400 Tech Data Drive Clearwater, FL 33760. SoftID.NET is to be used in a medical or clinical... on 2009-08-28. The reason FDA records is "SCC Soft Computer issued a Correction for SoftID.NET versions 2.0.0.6 - 2.0.0.19. When using the Cancel functionality, if the collection list refreshes during the transaction and changes the position of the patient on...". As of 2026-09-10, the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number: Z-0360-2011
Status: Terminated
Initiated: 2009-08-28
Posted: 2010-11-15
Terminated: 2011-11-16
Recalling firm: SCC Soft Computer
Product: SoftID.NET versions 2.0.0.6 - 2.0.0.19. SCC Soft Computer 5400 Tech Data Drive Clearwater, FL 33760. SoftID.NET is to be used in a medical or clinical laboratory setting by knowledgeable, trained, and experienced professionals. SoftID.NET supports bedside collection of patient specimens used in diagnostic testing. This product is integrated with Soft Computer's SoftLab, SoftScape and can also interface with all other SCC laboratory systems and Hospital Information Systems (HIS).
Product code: LNX
Reason for recall: SCC Soft Computer issued a Correction for SoftID.NET versions 2.0.0.6 - 2.0.0.19. When using the Cancel functionality, if the collection list refreshes during the transaction and changes the position of the patient on the list, the wrong patient order can be cancelled. All affected clients have been notified.
Root cause tag: software
FDA root cause: Software design
Action: SCC Soft Computer notified Customers on August 28, 2009, via the proprietary communication software entitled "Risk-to-Health Notification Task Verbiage" dated August 17, 2009. The notification described the product, problem and action to be taken by customer. The customers were instructed to acknowledge receipt of the notification; document a request to load the software, if they wish to receive the correction; document that the Alternative Working Solution will be used by the customers facility until the correction has been taken live. If you have any questions, contact (727) 789-0100.
Quantity in commerce: 41
Distribution: Nationwide distribution: AR, CA, FL, IL, IN, KS,LA, MA, MI, MN, MO, NC, ND,NH, NJ, NY, OH, PA, RI, TN, TX, VA and WI.
Product codes and lots: Versions: SoftID.NET 2.0.0.6 - 4/3/2007, SoftID.NET 2.0.0.7 - 6/21/2007, SoftID.NET 2.0.0.8 - 8/29/2007, SoftID.NET 2.0.0.9 - 10/01/2007, SoftID.NET 2.0.0.10 - 10/25/2007, SoftID.NET 2.0.0.11 - 11/07/2007, SoftID.NET 2.0.0.12 - 2/08/2008, SoftID.NET 2.0.0.13 - 5/13/2008, SoftID.NET 2.0.0.14 - 6/12/2008, SoftID.NET 2.0.0.15 - 8/15/2008, SoftID.NET 2.0.0.16 - 10/15/2008, SoftID.NET 2.0.0.17 - 12/15/2008, SoftID.NET 2.0.0.18 - 2/02/2009, SoftID.NET 2.0.0.19 - 5/18/2009.

Product code LNX

The FDA recall record names no cleared device, and no clearance has been matched to it.

MDM coverage of this record lists here, newest first.

About this record

Sourced from the FDA device recall database and the FDA enforcement reports, both ingested from openFDA. The recall record supplies the product, the reason and the product code; the enforcement report supplies the classification. The two datasets are exported by FDA on different days, and the date above is the older of the two, so nothing on this page is newer than it says.

MDM adds the root cause tag, derived from FDA’s own root cause text, and the cross-links to the product code, the clearances named on the record and MDM coverage. Where a recall has not been joined to an enforcement report, no classification is shown.

Data as of 2026-09-30, the FDA export date for this dataset. Page last changed 2026-09-05. View this recall on fda.gov (opens on fda.gov)