Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0160-2012

Microseal Master Cone Part Number: 815-9033 Microseal Master Cone is intended to obturate root canals during...

Ormco/Sybronendo / initiated 2010-09-09 / Terminated / root cause: labeling and UDI

Ormco Corporation began a recall of Microseal Master Cone Part Number: 815-9033 Microseal Master Cone is intended to obturate root canals during endodontic therapy procedures on . The reason FDA records is "The recall was initiated because SybronEndo has confirmed that the Microseal Master Cones has been mislabeled". As of , the recall status on record is Terminated, and MDM tags the root cause as labeling and UDI.

Recall record

Recall number
Z-0160-2012
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Ormco/Sybronendo
Product
Microseal Master Cone Part Number: 815-9033 Microseal Master Cone is intended to obturate root canals during endodontic therapy procedures.
Product code
EKM Gutta-Percha
Reason for recall
The recall was initiated because SybronEndo has confirmed that the Microseal Master Cones has been mislabeled.
Root cause tag
labeling and UDI
FDA root cause
Error in labeling
Action
Sybron Dental Specialties, Inc. sent an URGENT MEDICAL DEVICE RECALL letter dated September 20, 2010, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were requested to return the affected lots of product.. Products, would be replaced at no charge or credited to their account. Customers were instructed to contact SybronEndo Customer Care at 1-800-346-3636 directly to handle the arrangements of a quick return and replacement. The affected product should be returned to SybronEndo at the following address. Please label returned product "RECALLED PRODUCT Attention: Customer Returns" SybronEndo 1332 South Lone Hik Avenue Glendora, CA 91740 ADDITIONALLY, THEY KINDLY REQUEST CONSIGNEE COOPERATION IN COMPLETING AND FAXING BACK THE ENCLOSED ACKNOWLEDGEMENT/RETURN FORM. THIS FORM MUST BE COMPLETED AND RETURNED WHETHER OR NOT YOU HAVE ANY PRODUCT TO RETURN. Customers were also asked to identify and recover the affected product lots listed above that may have been shipped to their customers. For questions regarding this recall call 909-962-5600.
Quantity in commerce
200 units
Distribution
Worldwide Distribution - USA including AR, CA, FL, PA, GA, IL, TX, WA, NY, IN, AL & MT; Internationally to Canada, CIS (Commonwealth of Independent States, Israel, United Kingdom, Sweden, France, Germany, and Italy.
Product codes and lots
Lot Numbers: 111507, 082307