Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-0949-2014Class II

The UF-1000i is a fully automated urine particle analyzer intended for vitro diagnostic use in urinalysis...

Sysmex America, Inc. / initiated 2013-03-31 / Terminated / root cause: software

Sysmex America, Inc. began a recall of The UF-1000i is a fully automated urine particle analyzer intended for vitro diagnostic use in urinalysis. The instrument can perform screening for abnormal... on . FDA classified it as Class II and gives the reason as "The current Century Break patch did not contain the same setting for the Century Break year for both the Red Hat Linux and GUI files. Due to the mismatch in file settings, the software could not properly calculate a...". As of , the recall status on record is Terminated, and MDM tags the root cause as software.

Recall record

Recall number
Z-0949-2014
Classification
Class II
Status
Terminated
Initiated
Posted
Terminated
Recalling firm
Sysmex America, Inc.
Product
The UF-1000i is a fully automated urine particle analyzer intended for vitro diagnostic use in urinalysis. The instrument can perform screening for abnormal samples with a high degree of accuracy, so it increases automation and efficiency in laboratories.
Product code
LKM Counter, Urine Particle
Reason for recall
The current Century Break patch did not contain the same setting for the Century Break year for both the Red Hat Linux and GUI files. Due to the mismatch in file settings, the software could not properly calculate a purge date for the database files based on the customer data retention setting in the application. This resulted in the database files meeting its maximum capacity and causing system p
Root cause tag
software
FDA root cause
Software design
Action
A Product Notification letter dated July 2012, was sent to Siemens Healthcare Diagnostics. The letter suggested that an attached procedure should be followed for an server that requires the Century Break parameter change. If Siemens Healthcare Diagnostics has any questions about the procedure, the firm's representatives can contact the Sysmex Technical Assistance Center at 1-888-879-7639. A response form was also included with the letter requesting the Siemens Healthcare Diagnostics complete and return it. A second Product Notification letter dated September 2012, was sent to Siemens Healthcare Diagnostics. The letter contained largely the same instructions as the July 2012, letter. A third Product Notification letter dated March 2013, was sent to Siemens Healthcare Diagnostics. The letter include substantially similar instructions as the pervious letters; however, the procedure for changing the Century Break parameter was expanded.
Quantity in commerce
214 units
Distribution
Worldwide Distribution - USA (nationwide) Distribution including Puerto Rico and the states of AL, AR, CA, CO, CT, FL, GA, HI, IA, IS, IL, IN, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, PA, SC, SD, TN, TX, VA, WA and WI and the country of Canada.
Product codes and lots
Software versions 1.0, 1.01, 1.1.1, 1.1.2

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-0949-2014
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-0949-2014Class IITerminatedVoluntary: Firm initiated