Medical Device
Manufacturing
THE TRADE PAPER OF THE FACTORY FLOOR
Z-2071-2025Class II

Change Healthcare Cardiology Hemo Software

Change Healthcare Canada Company / initiated 2025-05-22 / Open, Classified / root cause: software

CHANGE HEALTHCARE CANADA COMPANY began a recall of Change Healthcare Cardiology Hemo Software on . FDA classified it as Class II and gives the reason as "Due to complaints, software update may cause software to unexpectedly shutdown". As of , the recall status on record is Open, Classified, and MDM tags the root cause as software.

Recall record

Recall number
Z-2071-2025
Classification
Class II
Status
Open, Classified
Initiated
Posted
Recalling firm
Change Healthcare Canada Company
Product
Change Healthcare Cardiology Hemo Software
Product code
MWI Monitor, Physiological, Patient (Without Arrhythmia Detection Or Alarms)
Reason for recall
Due to complaints, software update may cause software to unexpectedly shutdown.
Root cause tag
software
FDA root cause
Software design
Action
On May 22, 2025, Change Healthcare issued a "Urgent Field Safety notice" to affected consignees via e-mail. On May June 11, 2025, Change Healthcare sent out an updated notification providing additional information. Change Healthcare asked consignees to take the following actions: 1. Change Healthcare has developed a software update that addresses this issue. Contact Change Healthcare support to schedule its deployment. 2. This notice must be distributed to all personnel within your organization who need to be aware of this notice. Customers should alert other affiliated parties that may be affected by this notice. 3. please maintain awareness of this Urgent Field Safety Notice until the issue has been fully resolved. 4. Please notify our Customer Support department that you have read and understood this field safety notice.
Quantity in commerce
29 systems
Distribution
Worldwide - US Nationwide distribution in the states of AL, AR, CA, FL, KY MO, MS, NE, NH, NJ, PA, TN, TX, WA and the countries of Australia, Canada, Germany, Great Britain, Ireland, Israel, New Zealand.
Product codes and lots
Software version 14.3.2/UDI: (01)17540262100051/ 15.0.1/UDI: (01)17540262100105

Enforcement reports

One row per recalled product line
FDA enforcement reports joined to recall event Z-2071-2025
Recall numberClassStatusVoluntary or mandatedReport dateClassified
Z-2071-2025Class IIOngoingVoluntary: Firm initiated
Z-2072-2025Class IIOngoingVoluntary: Firm initiated